What are the check-in and check-out times at Pan Pacific Serviced Suites Kuala Lumpur?
Check-in is at 15:00 and check-out is at 13:00.
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Pan Pacific Serviced Suites Kuala Lumpur, Kuala Lumpur
265US$
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Key details
About the Hotel
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
- Close to the city center
Perfect
8.8
9.4
4.6
4.6
Loved by guests
"Comfy beds and pillows. Quality products in the room equipped with washing machine, kitchen utensils, filtered water dispenser, expresso machine with capsules refilled daily."
"The 2-bedroom suite was perfect for a family of 4 including a small, function kitchen and in-room washer/dryer."
"Location was very good and close to everything ."
Pan Pacific Serviced Suites Kuala Lumpur offers sophisticated accommodations with features like a
Rooms & Amenities
The Pan Pacific features 210 meticulously designed
Dining Options
Guests can enjoy a buffet or continental breakfast daily at the
Leisure & Services
Leisure facilities include an outdoor swimming pool, fitness center with Technogym equipment, and the award-winning
Location & Transportation
Pan Pacific Serviced Suites Kuala Lumpur is situated within proximity to landmarks such as
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
One Bedroom Suite
2 persons
47 m²
1 King-size bed
Shower
Coffee machine
room details
One Bedroom Deluxe Suite
2 persons
58 m²
1 King-size bed
Shower
Coffee machine
room details
One Bedroom Executive Suite
2 persons
58 m²
2 Single beds
Shower
Coffee machine
room details
One Bedroom Premier Suite Twin
2 persons
58 m²
2 Single beds
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Valet parking
- Room service
- Housekeeping
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Infinity pool
- Rooftop pool
- Sun loungers
- Leisure/ TV room
- Spa & wellness centre
- Pool with view
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
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Location
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
Map view
Jalan Sultan Ismail,
Kuala Lumpur,
Malaysia,
50250,
Kuala Lumpur Federal Territory
City landmarks
Event hall
Petronas Twin Towers
2.6
km
Mall
Suria KLCC
2.6
km
Park
KLCC Park
2.7
km
Mall
Chinatown
2.2
km
Landmark
Dataran Merdeka
2.1
km
Aquarium
Aquaria
2.1
km
Market
Central Market
2.5
km
Landmark
Alor Street
1.3
km
Stadium
Stadium Negara
1.5
km
Mosque
National Mosque of Malaysia
2.3
km
Mall
Fahrenheit 88 Shopping Mall
1.3
km
Event hall
Kuala Lumpur Convention Centre
2.1
km
Mall
Sungei Wang Plaza
970 m
Landmark
Low Yat Plaza
1.1
km
Stadium
Merdeka Stadium
2.6
km
Theme Park
Berjaya Times Square Theme Park
810 m
Mall
Lot 10
1.2
km
Mall
Pavilion KL
1.5
km
Landmark
Sultan Abdul Samad Building
2.0
km
Museum
Petrosains Science Discovery Centre
1.8
km
Pagoda
Sri Maha Mariamman Temple
2.4
km
Landmark
Trec Kl
1.6
km
Shopping Area
Berjaya Times Square Kuala Lumpur
790 m
Landmark
KLCC - Bukit Bintang Pedestrian Walkway
2.0
km
Mall
Bukit Bintang
1.2
km
Park
KL Forest Eco Park
2.5
km
Shopping Area
The Weld
2.0
km
Nearby
Museum
Museum of Illusions
260 m
Museum
Selfie Museum KL
300 m
Kuala LumpurMalaysia
Bintang Walk
210 m
Restaurants
Si Chuan Dou Hau Restaurant
10 m
Grand Plaza Parkroyal Hotel Jalan Sultan Ismail ParkRoyal Hotel
Kurata Japanese Dining
70 m
Jalan Sultan Ismail Parkroyal Kuala Lumpur B1
Kim Gary Restaurant
270 m
Sungei Wang Plaza G083 &084
Marakesh Restaurant
400 m
No. 148 Jalan Bukit Bintang
Ninja Joe
400 m
Jalan Bukit Bintang
The Tokyo Restaurant
190 m
50 Jalan Sultan Ismail Lot 10
Tonkatsu Anzu
200 m
50 Jalan Sultan Ismail Lot 10
Overseas Restaurant
400 m
84-88 Jalan Imbi
Explore Kuala Lumpur
Explore Kuala Lumpur
Museum of Illusions
5 minutes' walk
An interactive museum showcasing mind-bending illusions and tricks. Engaging for families and offers immersive photo opportunities.
Selfie Museum KL
5 minutes' walk
A unique space filled with Instagram-worthy art installations. Perfect for solo travelers and couples seeking fun photo ops.
Bintang Walk
5 minutes' walk
A vibrant walking street lined with shops and lively street performances, ideal for leisurely strolls and people-watching.
Chinatown
25 minutes' walk
A bustling neighborhood filled with shops, temples, and street food. Great for those wanting an authentic cultural experience.
Berjaya Times Square Theme Park
10 minutes' walk
An indoor theme park with rides and games for thrill-seekers. Great for families looking for fun close to the hotel.
Si Chuan Dou Hau Restaurant
1 minute' walk
Specializes in Sichuan cuisine with bold flavors, known for its spicy dishes and warm ambiance. Reservations recommended.
Kurata Japanese Dining
1 minute' walk
Authentic Japanese cuisine with an elegant atmosphere. Seafood lovers will enjoy the fresh sashimi options on the menu.
Kim Gary Restaurant
4 minutes' walk
A popular spot for Hong Kong-style dishes, offering comfort food in a casual setting. Vegetarian options available.
Marakesh Restaurant
5 minutes' walk
Moroccan and Middle Eastern cuisine with a cozy atmosphere. Signature dishes include tagines and couscous, offering a unique dining experience.
Lot 10
15 minutes' walk
A trendy shopping mall with various entertainment options including cinemas and live music events, appealing to all ages.
Pavilion KL
18 minutes' walk
A luxurious mall featuring top-end shops and restaurants, with regular events and entertainment for a stylish night out.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
John
United Kingdom,
March
2025
6.4/10
My stay at Pan Pacific Serviced Suites Kuala Lumpur had its high points. Everything was clean, modern, and comfortable, and I truly enjoyed the lovely rooftop pool. However, there were some hiccups, particularly with room readiness and communication during breakfast, which slightly dampened the experience.
Rooms
10.0
I stayed in a Two Bedroom Premier Suite, which was immaculate and spacious. very modern and well-appointed.
Service
5.0
The staff, while generally friendly, faced some issues. particularly during room check-in, which was delayed significantly. I felt that management's offer to provide a discount after the inconvenience wasn't quite fair.
Location
10.0
The location was fantastic. just a short walk to the vibrant Bukit Bintang and major attractions like the Petronas Twin Towers. However, it maintained a quiet atmosphere that I appreciated.
Dining
10.0
I chose not to include breakfast, but the dining options nearby were plentiful. I found great variety in local and western foods, and enjoyed quality meals during my stay.
Facilities
7.0
The rooftop pool was a highlight for me, providing respite from the heat. and the facilities were generally well-maintained, although I did experience some issues with housekeeping.
Harper
United Kingdom,
January
2025
6.4/10
My stay at Pan Pacific Serviced Suites Kuala Lumpur was a mix of highs and lows. The location was fantastic, just a short walk from major malls. However, I faced issues with room service and check-in delays that really impacted my experience.
Rooms
6.0
While my One Bedroom Executive Suite was spacious and offered amazing views of the city, I encountered a dirty pillowcase and an unpleasant smell in the room, which was quite disappointing.
Service
5.0
The staff was generally friendly, but I often found them unresponsive, especially during check-in and when I made requests for room service. It led to frustrating waits and unclear updates.
Location
9.0
This hotel is superbly located near Bukit Bintang, making it easy to access local shops and attractions. I really appreciated the quiet atmosphere despite its central positioning.
Dining
5.0
I found the breakfast buffet underwhelming. The variety was limited and the space felt small for such a large hotel, which was quite surprising.
Facilities
6.0
The facilities were decent, with room service and housekeeping available, but the execution was lacking at times. I expected more seamless service in such a well-appointed hotel.
Jade
United Kingdom,
January
2025
5.8/10
I spent six nights at Pan Pacific Serviced Suites Kuala Lumpur, and everything was mostly excellent. The location is perfect, nestled between local shops and within easy reach of shopping malls like Lot 10. While I appreciated the friendly service, I did encounter some minor delays during check-in. Overall, it was a relaxing stay with a few excellent features.
Rooms
8.0
My One Bedroom Deluxe Suite was incredibly comfortable, with a king size bed that made it easy to unwind. I particularly loved the Balmain shampoo and conditioner provided, which left my hair feeling smooth and luxurious. However, the lighting at the dining table could have been brighter.
Service
8.0
The staff was very accommodating, offering complimentary breakfast for the entire stay due to our check-in wait. This thoughtful gesture really made a difference and added to the overall experience, even though I experienced some initial hiccups with the room being ready on time.
Location
9.0
The hotel's location couldn't be better! It's right near the bustling Bukit Bintang area, but still manages to maintain a peaceful atmosphere. I loved being close to plenty of dining options and shopping malls - with a giant supermarket just across the road, it was super convenient.
Dining
8.0
The dining options in the area were fantastic, especially with a variety of handmade pasta available nearby. I enjoyed exploring the culinary scene during my stay.
Facilities
9.0
The facilities, including the pool and gym, were fabulous. My kids especially loved them, which helped keep the family entertained. The room service was efficient, making our stay more comfortable.
Roderick
United Kingdom,
December
2024
5.2/10
I had a fantastic stay at Pan Pacific Serviced Suites Kuala Lumpur. The rooms were immaculate and came with all the amenities I needed for a comfortable getaway. However, the lobby was a bit small, and I had a long wait upon check-in due to the busy timing. Overall, the excellent location and services made it a worthwhile experience, and I'd definitely return.
Rooms
10.0
The One Bedroom Suite I stayed in was magnificent with a kitchen and an open living area, making it really feel like a home away from home.
Service
10.0
Customer service was lovely - the staff were accommodating, from helping us with our luggage to resolving a minor issue with the dryer super quick.
Location
10.0
The hotel's location is unbeatable, right between the local shops and just a short walk to the Bukit Bintang area and major shopping centers.
Dining
8.0
I enjoyed breakfast at Marmalade; the food was great, but I wish there were more dining options available on-site.
Facilities
8.0
The facilities were solid, including room service and housekeeping, though I did wish for complimentary parking as it wasn't included.
David
United Kingdom,
November
2024
6.0/10
My stay at Pan Pacific Serviced Suites Kuala Lumpur was quite enjoyable overall. The rooms were spacious and the location close to Bukit Bintang made exploring the area a breeze. However, there were some minor hiccups like a dusty floor and a check-in delay, though these were sorted out quickly. I would rate my experience a solid 9.0.
Rooms
9.0
I stayed in a Two Bedroom Suite, and it was fantastic. The kitchen area had everything I needed, and the beds were super comfortable. Plus, the soundproofing was excellent, allowing for peaceful nights of sleep.
Service
10.0
The staff were really friendly and attentive. Check-in and check-out went smoothly, and the housekeeping team was great-especially when they noticed I was using a travel prayer mat and left a proper one for me in the room.
Location
10.0
The location is perfect, just a short walk from major shopping centers and right next to the Bukit Bintang MRT. While it's close to all the action, the atmosphere remained quiet and peaceful.
Dining
7.0
Breakfast on the 25th floor was just okay. The selection could definitely be improved, as I found it somewhat limited in variety.
Facilities
9.0
The rooftop gym and infinity pool were a highlight-great amenities to relax and unwind after a day out. The gym might be small, but it had all the essentials for a quick workout.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 12:00-13:00
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MYR 70 per person per day.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Tamil
Number of rooms:
210
FAQs
About Pan Pacific Serviced Suites Kuala Lumpur
How far is Pan Pacific Serviced Suites Kuala Lumpur from the nearest airport?
The hotel is 24 km from Sultan Abdul Aziz Shah Airport.
What dining options are available at Pan Pacific Serviced Suites Kuala Lumpur?
Guests can enjoy a buffet or continental breakfast at the Pacific Lounge and dine at Thyme and The Botanist Lounge & Bar located in the adjacent PARKROYAL COLLECTION Kuala Lumpur.
What recreational facilities does Pan Pacific Serviced Suites Kuala Lumpur offer?
The hotel features an outdoor swimming pool, a rooftop infinity pool, a fitness centre, and billiards.
Is parking available at Pan Pacific Serviced Suites Kuala Lumpur?
Private parking is available on-site for a flat-rate fee of MYR 2.20 per entry.
What room amenities can guests expect at Pan Pacific Serviced Suites Kuala Lumpur?
Rooms feature air conditioning, a flat-screen TV with satellite channels, a kitchenette, and a private bathroom with luxurious Jo Loves bath products.
Are there any popular attractions near Pan Pacific Serviced Suites Kuala Lumpur?
Nearby attractions include Berjaya Times Square (500 m), Pavilion Kuala Lumpur (600 m), and KLCC Park.
Does Pan Pacific Serviced Suites Kuala Lumpur have options for children's entertainment?
Children's facilities include a children's pool and cots available upon request.
What languages are spoken by staff at Pan Pacific Serviced Suites Kuala Lumpur?
Staff members are proficient in multiple languages, including English and Malay.
What types of room configurations are available at Pan Pacific Serviced Suites Kuala Lumpur?
Room options include One-bedroom Suites, Two-bedroom Suites, and Dual Key rooms for larger groups.
What extra services are offered at Pan Pacific Serviced Suites Kuala Lumpur?
The hotel offers 24-hour reception, room service, luggage storage, and dry cleaning services.
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